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Callback Availability V2
This block checks to see if there are any available time slots for the caller's preferred callback date and time, and provides up to three possible time slots to choose from.
Specify the desired date and time for the callback.
The closest available time slot to the requested callback date and time is returned, while also taking into consideration the Estimated Wait Time (for example, if the current Estimated Wait Time is 30 minutes, the earliest time slot that could be offered is 30 minutes from now). In addition, up to two alternate time slots are also proposed.
You can use this tab to store the time slot results in variables.