9.0.120.35

Genesys Intelligent Automation Release Notes

9.x

Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
08/10/23	Hot Fix						X

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• List of 9.0.x Releases
• 9.0.x Known Issues

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• Genesys Intelligent Automation

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• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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This release addresses a critical issue that was identified in the earlier 9.0.120.32 release. This release is specific to the Oracle database migration that have been corrected. (SPCHSTRM-4115)

The hive-off process has been updated for improved performance for the Oracle database:

• The days-tables are partitioned vertically, day sized.
• Keys used for partitioning are indexed.
• Additional indexes (CALL_STEPS_IDX1, DAILY_HEALTH_AGGREGATES_IDX1, DAILY_DASHBOARD_AGGREGATES_IDX1, DAILY_DASHBOARD_AGGREGATES_IDX2, and DAILY_HEALTH_AGGREGATES_START_IDX1) are added for performance.
• Hive-off will now not copy from day-tables to historical-tables.
• Old historical data will be deleted from the day tables, instead of from the historical tables. This helps in dropping partitions quickly improving performance.

(SPCHSTRM-3907, SPCHSTRM-4021, SPCHSTRM-4022)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.120.35.