9.0.118.07
Genesys Intelligent Automation Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 12/05/22 | General | X |
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What's New
This release contains the following new features and enhancements:
- The escapeJson and unescapeJson methods are added to iHUB scripting API. (SPCHSTRM-1414)
- Intelligent Automation now supports the new latest_long and latest_short models supported in Google Cloud for speech-to-text recognition. (SPCHSTRM-3758)
- Intelligent Automation now supports the following JSPs for speech transcription:
- GenesysGVP8Plus_GoogleSR_GoogleSS.jsp — GVP 8+ for Speech Transcription + Google Cloud TTS (GenesysGVP8_GoogleSR_GoogleSS.jsp is for backward compatibility).
- GenesysGVP8Plus_GoogleSR_Vocalizer7.jsp - GVP 8+ for Speech Transcription (GenesysGVP8_GoogleSR_Vocalizer7.jsp is for backward compatibility).
- (SPCHSTRM-3699)
- Intelligent Automation now uses PSDK jars of version 9.0.008.28 (SPCHSTRM-3826 , SPCHSTRM-3789)
Resolved Issues
This release contains the following resolved issues:
The performance of the Hive-off process has been improved for Oracle databases. (SPCHSTRM-3854)
GDPR now works with both day and historical tables in MS-SQL. (SPCHSTRM-3847)
Due to the security vulnerability (CVE-2019-13990), the Quartz Job scheduler is upgraded to 2.3.2. (SPCHSTRM-3827)
Intelligent Automation has improved the External User authentication process for Custom Roles. (SPCHSTRM-3825)
Due to the security vulnerability (CVE-2016-3506), the Oracle database driver is upgraded to 21.6.0.0.1. (SPCHSTRM-3824)
Due to the security vulnerability (CVE-2021-27568), the Json-smart library is upgraded to 2.4.7. (SPCHSTRM-3820)
Due to the security vulnerability (CVE-2021-22573), the Google OAuth library to use the Google API Client 1.35.0. (SPCHSTRM-3818)
Due to the security vulnerability (CVE-2022-33980), the Commons-configuration2 library is upgraded to 2.8. (SPCHSTRM-3817)
Due to the security vulnerability (CVE-2018-14720), the Jackson Databind library is upgraded to 2.13.3. (SPCHSTRM-3815)
Due to the security vulnerability (CVE-2019-16869), the Netty Jar files is upgraded to 4.1.73. (SPCHSTRM-3803)
The CTI fiedds are now trimmed down to 4000 characters from the earlier limit of 1000 characters. (SPCHSTRM-3802)
Due to a limitation present in the Google Chrome browser, Intelligent Automation will support uploading 500 audio files across all Prompts of any Personas in an application. If there is a need to save additional audio files, the uploads must be saved before uploading the additional files. This action is required for every 500 audio files are uploaded. (SPCHSTRM-3794)
As part of improving security, any special characters or symbols are validated to prevent XSS vulnerabilities. (SPCHSTRM-3778)
The Hive-off process has been improved by removing non-essential reindexing of calls and call step tables in MS-SQL. (SPCHSTRM-3774)
In a Web IVR callflow, the input values can be validated based on the DTMF validation.
This DTMF_Validation option (available under Preferences) is to be set for each module than as a global value.
(SPCHSTRM-3747)
Only MS SQL GDPR now works with both day and historical tables. (SPCHSTRM-3745)
For GDPR, the Company field is now picked up by SQL queries. (SPCHSTRM-3583)
Extra characters are eliminated when uploading phrase hints with UTF-8 BOM. (SPCHSTRM-3361)
When iHub processes are imported, if a process exists with the same name, then the imported process name is appended with a number. (SPCHSTRM-2675)
The error messages displayed when a mandatory request parameter is missing now includes the HTTP status code and the missing parameter name in iHub test cases (SPCHSTRM-1413)
Upgrade Notes
When upgrading from the previous version, please test all existing call flows in a test environment. This is highly recommended due to the major upgrade of key libraries, such as Groovy and OpenJDK 17.