9.0.112.12

Genesys Intelligent Automation Release Notes

9.x

Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
07/15/21	Update						X

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Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Intelligent Automation

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Bot Registry page now has a new Delete Bot option to delete bots from Nexus Registry. (SPCHSTRM-3435)
• Genesys Intelligent Automation now supports passing audio context to Nexus as part of Audio Streaming application. (SPCHSTRM-3428)

Resolved Issues

This release contains the following resolved issues:

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The issue with the Link Block syntax error that occurred due to a comment in VXML has been fixed. (SPCHSTRM-3451)

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If the TTS field contains any invalid characters, the field is saved but after the values are not available after a user session ends. This issue has been fixed. (SPCHSTRM-3441)

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The Transfer to another module options page in Link Block will retrieve the transaction object values when the CME.CategoryValueRequired field in genesys_cme.properties file is set to false (default value). Earlier only the transaction object section names were displayed. If the section names are required, the CME.CategoryValueRequired field should be set to true.

• Known Limitation: When retrieving the transaction object values, only primitive values are returned. JSON and complex objects are filtered.

(SPCHSTRM-3420)

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The stored procedure for Summary reports now can handle date ranges larger than 28 days. (SPCHSTRM-3349)

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To allow using longer domain names in GIA, the size of the domain fields have been increased. (SPCHSTRM-3332)

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Fish GUI web.xml has been updated to improve security by restricting access to files. (SPCHSTRM-3328)

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When the menu options are changed between Voice, Chat, or Visual, GIA now validates if the values are equal across the three types. (SPCHSTRM-3429)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.112.12.