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9.0.106.02

Genesys Intelligent Automation Release Notes


Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.
Release Date Release Type Restrictions AIX Linux Solaris Windows
10/29/19 Update X


Helpful Links


What's New

This release includes only resolved issues.


  • The fallback to voice on client error functionality now works properly.
  • Switching back to the Voice option from the Multi-modal option will no longer trigger execution of the Visual Mandatory On VUI preferences.
  • Browsers can now use Web IVR without requiring cookies to be set.
  • Additional contingency messaging is added to the VisualMessages.properties file to cover scenarios when no sessions are available.
  • WebIVR pages now change the location to EndSession.jsp after loading. This resolves the issue where requests made with expired sessions caused errors.
  • Logging has been included for multimodal sessions when a new session request is received. The logs will now include information on the validity of the session ID.
  • The footer buttons now display correctly in WebIVR when cookies are not enabled.

(SPCHSTRM-2617)

Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 9.0.106.02.

This page was last edited on October 29, 2019, at 15:23.
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