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9.0.109.01

Genesys Intelligent Automation Release Notes


Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.
Release Date Release Type Restrictions AIX Linux Solaris Windows
07/08/20 Update X


Helpful Links


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:

  • Multi-modal applications in IA will now check for the ORS session status before transitioning to the final vxml.jsp. This prevents IA runtime sessions from timing out while waiting for new requests. (SPCHSTRM-3126)
  • Optional port numbers can be defined for the default load balancer in the Server Configuration page. This allows the WebIVR to send only the URL in the SMS. Earlier the port number was included as part of the SMS. (SPCHSTRM-3117)
  • The French language package did not include some .wav files. After uploading the files, the medium.properties files at the following locations have to be updated:
    • ....\Platform\TomcatVUI\webapps\fish-vui.war\WEB-INF\lib\fish-core-9.0.109.511-customer.jar\com\speechstorm\fish\runtime\cpr\fr-fr\
    • ...\Platform\TomcatGUI\webapps\fish-gui.war\WEB-INF\lib\fish-core-9.0.109.511-customer.jar\com\speechstorm\fish\runtime\cpr\fr-fr\ (SPCHSTRM-3113)
  • The FlexNet Licensing version has been updated to v11.16.6.0. (SPCHSTRM-3107)
  • The CLIData.Mobiles.Prefix option now recognizes the prefix + when placing calls and it would be considered as MOBILE (2) and not UNKNOWN(0) as part of the report generation. (SPCHSTRM-3077)
  • The installation script (SS_FW_Install.bat) now allows adding Subject Alternative Name (SAN) certificates. (SPCHSTRM-2597)
  • The version migration files have been included. Earlier, the UI displayed the version number incorrectly as 9.0.106 or 9.0.108. (SPCHSTRM-3099)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.109.01.

This page was last edited on July 8, 2020, at 17:58.
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