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9.0.123.01

Genesys Intelligent Automation Release Notes


Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/25/24 General X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • To support changes in the Google Speech-to-text recognition feature, two new options, telephony and telephony_short are added under the preferences > Google use appropriate model drop down. (SPCHSTRM-4305)
  • GIA now supports TLS 1.3. (SPCHSTRM-4259)


Resolved Issues

This release contains the following resolved issues:


To ensure the installer uses the VUI's pre-packaged and validated Tomcat, clear any existing CATALINA_HOME environment variable before running the installation. (SPCHSTRM-4312)


Due to the security vulnerability (CVE-2023-51074), the json-path library is updated to 2.9.0. (SPCHSTRM-4301)


In Oracle database installations, the journey field has been changed to an NCLOB (National Character Large Object) datatype. (SPCHSTRM-4272, SPCHSTRM-4299)


The timeout value for a web page session expiration configured in the Messaging.Api.SessionTimeoutInMins parameter now has a default value of 120 seconds. (SPCHSTRM-4261)


Tomcat Server has been updated to 9.0.84 to address various security vulnerabilities (CVE-2023-46589, CVE-2023-44487, CVE-2023-41080, CVE-2023-42795, CVE-2023-45648, CVE-2023-42794, CVE-2023-46589). (SPCHSTRM-4186, SPCHSTRM-4208, SPCHSTRM-4233)


Czech language characters are now handled correctly. (SPCHSTRM-4162)


Due to the security vulnerability (CVE-2020-18032), the Graphviz library has been updated to 9.0.0. (SPCHSTRM-4074)


Due to the security vulnerability (CVE-2023-34462), the Netty library has been updated to 9.0.0 as part of an PSDK 900.10.6 update. (SPCHSTRM-4073)


When a WhatsApp client sends an image, GIA's response to DMS (9.1.008.08 version) no longer displays the invalid response of the attachment was not delivered. (SPCHSTRM-4269)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.123.01.

This page was last edited on March 25, 2024, at 13:19.
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