9.0.113.24
Genesys Intelligent Automation Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 09/03/21 | General | X |
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What's New
This release contains the following new features and enhancements:
- The SQL Database Hive Off feature is optimized with database partitions to improve processing speeds and prevent data loss during the hive off process. (SPCHSTRM-3381)
- The size of the CTI_field has been increased from 2000 to 4000 characters in the calls and historical_calls tables in the Oracle and SQL databases. (SPCHSTRM-3474)
Resolved Issues
This release contains the following resolved issues:
Intelligent Automation now validates the Block names for special characters like ‘(', ')’, and tab spaces that are not allowed. (SPCHSTRM-3469)
The Dynamic Prompts for Mexican Spanish (es-MX) now reads the millions prompts correctly. (SPCHSTRM-3462)
Two new variables, NLMenu_HandleInputError and NLMenu_HandleInputErrorPrompt are available in the Natural Language Menu product. These new variables enable opting for a retry prompt or displaying an error message:
- NLMenu_HandleInputError – When this variable is set to true, errors in the input are validated and a retry prompt is made available. When false, the error is handled by the standard application error handler.
- NLMenu_HandleInputErrorPrompt – If the NLMenu_HandleInputError option Is set to true, then this variable is used to prompt for a retry. The default value is "Given input phrase is not supported...Can you rephrase?" (SPCHSTRM-3461)
Configuration Server users with an IA role can now log in to Intelligent Automation. Previously, users with multiple roles were denied permission. (SPCHSTRM-3456)
The Reports Download feature has been optimized to consider a null check while downloading raw data. (SPCHSTRM-3455)
Intelligent Automation uses the correct grammar syntax in the custom DTMF grammar file. (SPCHSTRM-3454)
The Script Block performLookup function has been optimized to use parameters and flags. Previously, this function did not work as expected. (SPCHSTRM-3434)
The Menu Block now allows updating paths and phrases successfully without displaying any errors. (SPCHSTRM-3507)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.113.24.