9.0.109.00
Genesys Intelligent Automation Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/02/20 | General | X |
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What's New
This release contains the following new features and enhancements:
- The createNativePrompt method has been enhanced to support an optional parameter (JSON) to supply Rich Media related key-value pairs in the structured transcript message. This allows IA to send Rich Media UI-related properties to be sent to Chat clients. See Adding custom rich media for more information. (SPCHSTRM-3067)
- The fish-cbp plugin now supports using proxy servers to communicate with IA servers. See Using Bots from more information. (SPCHSTRM-3041)
Resolved Issues
This release contains the following resolved issues:
The audio file playback has been fixed when the VoiceXML.SSML.AlwaysUseSSML flag is enabled in Server settings. Previously, enabling this flag caused an error due to an invalid audio path. (SPCHSTRM-3040)
Double quotation marks and other characters which required escaping in Chat conversations are now escaped properly and handled by fish-vui server at runtime, requiring no additional configuration. (SPCHSTRM-2998)
The hard-coded password issue with iHub HTTP has been resolved. (SPCHSTRM-3056)
Upgrade Notes
Before installing new version of IA or before migrating databases to a new version, ensure that you take a backup of the existing database before proceeding.