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9.0.016.06

Genesys Softphone Release Notes


Genesys Softphone is part of 9.x starting in 9.0.001.01.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
07/15/21 General X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • The handling of codec changes during an active call is improved:
    • Changes to the G.729 annexb parameter are now applied to the existing stream (instead of creating a new one).
    • Non-compatible codec changes no longer result in a 20-second delay when communicating with the Microsoft RTC stack (used in Microsoft Teams, for example).
    (SOFTPHONE-1091)


Resolved Issues

This release contains the following resolved issues:


In Citrix environments, it is now possible to change the active language. (SOFTPHONE-1082)


In an environment that is controlled by API v2, Genesys Softphone no longer exits unexpectedly when an instruction to end the Session is received while a call is in progress. (SOFTPHONE-1056)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.016.06.

This page was last edited on July 15, 2021, at 13:09.
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