Jump to: navigation, search

9.0.011.03

Genesys Softphone Release Notes


Genesys Softphone is part of 9.x starting in 9.0.001.01.
Release Date Release Type Restrictions AIX Linux Solaris Windows
04/30/20 General X


Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


DNS resolution for A-records has been improved so that calls are not blocked when the system DNS resolver is slow to provide a DNS due to the temporary failure of the DNS server or other back end issues. (SOFTPHONE-853)


VS2013 Redistributable Update 5 is included in the Genesys Softphone Installation Package. (SOFTPHONE-845)


When Genesys Softphone is configured to run in Connector mode, it is no longer possible to manually start a second instance of the process. Previously, when Genesys Softphone restarted automatically at the end of a first agent session, agents could start a second instance manually. (SOFTPHONE-825)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.03.

This page was last edited on April 30, 2020, at 12:30.
Comments or questions about this documentation? Contact us for support!