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Genesys Softphone Release Notes

Genesys Softphone is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
03/22/19 Hot Fix X

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

The analysis of voice call quality has now been improved so that agents no longer receive misleading voice call quality alerts immediately after a call has been established or retrieved. (SOFTPHONE-631)

You can now deploy Genesys Softphone in connector mode set up with a Self Signed Certificate so that it can be configured and activated from Workspace running in Firefox. Previously, starting with Firefox version 57, it was not possible to use the self-signed certificate of the HTTPS connector from a web application running in Firefox. (SOFTPHONE-545)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on March 22, 2019, at 12:52.
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