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Genesys Softphone Release Notes

Genesys Softphone is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
11/23/23 Hot Fix X X

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What's New

This release contains the following new features and enhancements:

  • Google Chrome and Microsoft Edge (Chromium) are making changes to reduce the support of third-party cookies in the browser. Throughout 2024, Chrome and Edge (Chromium) will become increasingly restrictive about the sharing of cookies across different services. For more information see privacysandbox.

    This change impacts Genesys Softphone running in HTTP Connector mode, either for communication from Workspace Web Edition or from a browser-based custom desktop that leverages the public Genesys Softphone Connector API.

    This release of Genesys Softphone leverages the support by Chrome and Edge (Chromium) of the new cookie attribute Partitioned which allows limited cookie sharing across domains. Once this cookie flag is in place, the future versions of Chrome and Edge (Chromium) that will implement the Phase Out of Third Party Cookie will continue to accept the session cookie generated by Genesys Softphone.

    The enablement of the Partitioned cookie in Genesys Softphone is controlled by the new option partitioned_cookies in the connector section, which supports the following values:
    • 0: disabled, never add the cookie attribute
    • 1: enabled, (always add the cookie attribute)
    • 2 (default): auto, enable the cookie attribute conditionally for Chrome and Edge (Chromium) version greater or equal to v 118. (SOFTPHONE-1501)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on November 23, 2023, at 17:26.
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