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Genesys Softphone Release Notes

Genesys Softphone is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/12/24 General X X

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Genesys Products

What's New

This release contains the following new features and enhancements:

  • Genesys Softphone now supports MacOS 14 (Sonoma). (SOFTPHONE-1556)
  • Genesys Softphone running on Windows 11 now supports TLSv1.3. (SOFTPHONE-1555)
  • Genesys Softphone VDI Adapter is now supported on HP ThinPro OS 7 and 8 that uses Citrix Workspace App Client. (SOFTPHONE-1553)
  • Beginning with this release,
    • Genesys Softphone requires Microsoft Visual C++ Redistributable 2019 or above to execute on Windows. The Genesys Softphone installation package installs this prerequisite on the target platform. For more details, see Deployment guide.
    • Genesys Softphone is now available as a 64-bit version only, the 32-bit version is deprecated and no longer available. (SOFTPHONE-1547)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 11, 2024, at 16:34.
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