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Genesys Softphone Release Notes

Genesys Softphone is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
06/27/19 General X

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What's New

This release contains the following new features and enhancements:

  • You can now force Genesys Softphone HTTPS Connector to use TLS 1.2 by setting the sec_protocol option of the connector section in the softphone.config file to the value TLSv12. (SOFTPHONE-695)
  • Genesys Softphone HTTP connector has been improved to meet the requirements of Basic Hardening practices. (SOFTPHONE-634)
  • Genesys Softphone secured communication channels, such as Secured RTP, are now compliant with FIPS 140-2. (SOFTPHONE-630)

Resolved Issues

This release contains the following resolved issues:

Genesys Softphone now changes the Synchronization Source (SSRC) of the outgoing RTP stream after Hold/Retrieve operations, to improve interoperability with other SIP clients, such as Microsoft Skype for Business. (SOFTPHONE-704)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 20, 2019, at 11:38.
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