Jump to: navigation, search

9.0.024.06

Genesys Softphone Release Notes


Genesys Softphone is part of 9.x starting in 9.0.001.01.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/29/23 General X X


Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:

  • Genesys Softphone now supports 4-channel microphone array with the default Windows Core Audio system. Previously, such devices could only be used with the legacy Wave Audio (which truncated device names for all audio devices in the system). (SOFTPHONE-1413)
  • Genesys Softphone now conditionally auto-answers a call based on the presence of the SIP Header Alert-Info containing the value info=alert-auto-answer in the SIP INVITE. (SOFTPHONE-1442)


Resolved Issues

This release contains the following resolved issues:


In the Standalone mode, Genesys Softphone now correctly displays the audio device that is actively in use. Previously, starting from the release 9.0.023.04, the device that showed up selected might not be the device actively in use. (SOFTPHONE-1385)


The self-signed certificate used by Genesys Softphone in Connector mode is now correctly installed on macOS version 11 (Big Sur) and above. Previously, on those macOS versions, some manual operations were required to make the self-signed certificate functional. (SOFTPHONE-1415)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.024.06.

This page was last edited on July 24, 2023, at 09:07.
Comments or questions about this documentation? Contact us for support!