Genesys Softphone Release Notes
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This release contains the following new features and enhancements:
- Real-time voice quality indicator: The Genesys Softphone icon in the system taskbar now notifies agents of possible voice quality problems.
- It is now possible to specify the Genesys Softphone diagnostic options through the HTTP connector when an agent logs in. This applies to the following options:
This release contains the following resolved issues:
In deployments where a Session Border Controller is used, the switch-over to another SIP Registrar has been improved for the following scenarios:
- SIP registration times out
- Any of the 408/480/486/500/503/504 error codes are returned from SBC, indicating a temporary failure
If Genesys Softphone cannot negotiate the RTP Payload using rfc2833, it now uses the InbandRTP DTMF method instead. (SOFTPHONE-398)
No special procedure is required to upgrade to release 9.0.001.01.