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9.0.021.07

Genesys Softphone Release Notes


Genesys Softphone is part of 9.x starting in 9.0.001.01.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
10/03/22 General X X


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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


For Genesys Softphone running in Connector mode, the support of the Browser security feature Private Network Access Preflight, as described in the release note for Genesys Softphone 9.0.018.09, is re-introduced in this release. Previous releases 9.0.019.06 and 9.0.020.10 did not contain this capability. (SOFTPHONE-1331)


In the 64-bit installer used to set up Genesys Softphone in HTTP Connector mode, the self-signed certificate is now correctly installed. Previously, the self-signed certificate was not fully installed which prevented client applications like Agent Workspace from connecting to it. (SOFTPHONE-1321)


When an agent logs off their current Windows session, Genesys Softphone no longer displays an error message when it automatically closes. (SOFTPHONE-1284)


Upgrade Notes

No special procedure is required to upgrade to release 9.0.021.07.

This page was last edited on October 3, 2022, at 17:03.
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