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Options for this component are contained in the following configuration sections:

Tip
In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.


Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

Section Option Default Changes Take Effect
Section Option Default Changes Take Effect
Adherence RefreshTime 10 After next client login
AgentBidding AllowBidding true Immediately
AgentCustom agenttag " " (string) Immediately
AgentCustom name No default value Immediately
AgentCustom url No default value
AgentPreferences AllowPreferences true Immediately
AgentSchedule AccessLevel 2 Immediately
AgentSchedule AllowAccessToCarpools true Immediately
AgentSchedule AllowAccessToOthersSchedule true Immediately
AgentSchedule AllowInsertExceptions false Immediately
AgentSchedule CommitAgentInsertedExceptions false Immediately
AgentSchedule LimitScheduleDetails false Immediately
AgentTimeOff AllowEnterFullDayStartEnd true Immediately
AgentTimeOff AllowEnterPaidTime false Immediately
AgentTimeOff AllowTimeOffPlanner true Immediately
AgentTimeOff AllowWaitList true Immediately
AgentTimeOff SeparateStartEndForEachDay false Immediately
AgentTrading AllowAccessToOthersSchedule true Immediately
AgentTrading AllowNoComments false Immediately
AgentTrading AllowScheduleTrading true Immediately
AgentTrading TradeOnlyInsideTeam true Immediately
Client SOAPTimeout 60 After restart
Functionality InsertPaybackException true Immediately
Functionality NewAgent true Immediately
Functionality PreventFraming true Immediately
Functionality useRolesSecurity false Immediately
Identity ApplicationType WFMWeb Immediately
Log all stdout Immediately
Log buffering false Immediately
Log debug " " (string) Immediately
Log expire false Immediately
Log segment false Immediately
Log standard stdout Immediately
Log trace " " (string) Immediately
Log verbose standard Immediately
Options CustomActivities " " (string) Immediately
Options ExternalHelp " " (string) Immediately
Options HideNames false Immediately
Options HideTerminatedAgents false Immediately
Options ImportMaxFileSizeMB 10 After next client login
Options NameOrder 1 Immediately
Options NoPerformanceInSchedule false Immediately
Options PageCharSet No default value Immediately
Options ShowAllActivities false Immediately
Reports Charset " " (string) Immediately
Reports Font No default value Immediately
Reports OwnerCaption " " (string) Immediately
Reports OwnerVisible false Immediately
Reports PageLimit 0 Immediately
Reports PageLimitForCSV 0 Immediately
Reports PathToAutoGeneratedReports No default value Immediately
Reports RevertDiffCalculation 0 Immediately
Reports ServerURL No default value Immediately
Reports ShowActualHeadcount true Immediately
Reports ShowSSGonFirstPageOnly false
Reports TotalsInStatesReport false Immediately
Reports x-FontPath " " (string) Immediately

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This page was last modified on 26 July 2017, at 08:28.