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WFM Server

The WFM Server CD or IP contains two component applications: WFM Server and WFM Server ETL. This page summarizes the WFM Server configuration options. For a summary of the options configured on the WFM Server ETL application, see WFM Server ETL.


Options for this component are contained in the following configuration sections:

Tip
In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.


Power users: Download a CSV file containing default and valid values and descriptions.

The following options are configured at the application level (in other words, on the application object).

Section Option Default Changes Take Effect
Section Option Default Changes Take Effect
auth provider "" After restart
auth roles.administrator " " (empty string) Immediately
auth roles.administrator.default " " (empty string) Immediately
auth roles.supervisor " " (empty string) Immediately
auth roles.supervisor.default " " (empty string) Immediately
CalendarService AdjustCarryOverByBonus false Immediately
CalendarService AutoCarryOverCalculationOffsetDays 183 Immediately
CalendarService AutoPublishTimeOffToSchedule 0 Immediately
CalendarService BatchRequest true Immediately
CalendarService BiddingTimeout 10 Immediately
CalendarService CalendarOverScheduleData 0 Immediately
CalendarService CarryOverTimeout 1440 Immediately
CalendarService DetermineFullDayTimeOffStartEndPaidHours false Immediately
CalendarService HideMessagesForNotWorkingAgents false Immediately
CalendarService MaxAuditReports No default value Immediately
CalendarService MealsDuringTimeOff 0 Immediately
CalendarService OffloadWaitlistedRequests false Immediately
CalendarService PreventTimeOffNoAvailability 0 Immediately
CalendarService WaitlistLookBackDays 7 After restart
CalendarService WaitlistTimeout 30 Immediately
Client CfgServerRequestTimeout 15 Immediately
Client SOAPTimeout 60 Immediately
ConfigService AcceptZeroSkillLevel true Immediately
ConfigService CacheLifespan No default value Immediately
ConfigService CachePreloadTimeout No default value Immediately
ConfigService LocalTimezones false Immediately
ConfigService MaxCacheSize No default value Immediately
ConfigService MinCacheSize No default value Immediately
ConfigService MSARestrictAccess false Immediately
ConfigService RestoreTerminatedAgents true Immediately
ConfigService SynchronizationAllowZeroSkillLevel true Immediately
ConfigService SynchronizationCheckUpdatesTimeoutSec 60 Immediately
ConfigService SynchronizationLevel 2 Immediately
ConfigService SynchronizationTimeout 0 Immediately
ForcastService ServiceLevelMethod 0 Immediately
ForcastService SplitBySchedule on Immediately
ForecastService ForecastTimestep 15 Immediately
ForecastService MaxScenarioCacheSize No default value Immediately
ForecastService ServiceLevelMethod 0
ForecastService SplitBySchedule off Immediately
Identity ApplicationType WFMServer Immediately
Log all stdout Immediately
Log buffering false Immediately
Log debug " " (string) Immediately
Log expire false Immediately
Log keep-startup-file false After restart
Log messagefile wfmserver.lms Immediately
Log segment false Immediately
Log standard stdout Immediately
Log trace " " (string) Immediately
Log verbose standard Immediately
Log x-json-log "" (empty string) After restart
Log x-json-log.archive No default value After restart
Log x-json-log.compress No default value After restart
Log x-json-log.flush true After restart
Log x-json-log.MaxLogRecordSize -1 After restart
Log x-json-log.purgeAge "" (empty string) After restart
Log x-json-log.purgeCount "" (empty string) After restart
Log x-json-log.rotateOnOpen false After restart
Log x-json-log.rotation no default value After restart
Log x-json-log.times No default value After restart
Log x-LogSynchronizationTrace No default value Immediately
PerformanceService MaxActivityDays 25,000 Immediately
PerformanceService NoCallsServiceLevel 0 Immediately
PerformanceService RecalculateForecastStaffing false Immediately
ScheduleService AgentScheduleRollback 1 Immediately
ScheduleService AutoCleanupTimeout 0 (disabled) Immediately
ScheduleService CacheLifespan No default value Immediately
ScheduleService CachePreloadDayChunks No default value Immediately
ScheduleService CachePreloadMaxDays No default value Immediately
ScheduleService CachePreloadTimeout No default value Immediately
ScheduleService MaxAuditReports No default value Immediately
ScheduleService MaxCacheSize No default value Immediately
ScheduleService MaxScenarioCacheSize No default value Immediately
ScheduleService MinCacheSize No default value Immediately
ScheduleService OvertimeMode 0 Immediately
ScheduleService ProcessOvertimeTimeout 0 Immediately
ScheduleService RestoreMode 0 Immediately
ScheduleService SplitCoverage true Immediately
ScheduleService SplitMode 0 Immediately
ScheduleService SplitMS false Immediately
ScheduleService TradePreprocessingEnabled false
Server LOBCursorLocation 3 Immediately
Server management-port None After restart
Server MaxThreadPoolSize 80 Immediately
Server MinThreadPoolSize 8 Immediately
Server OLEDB_Provider SQLOLEDB After restart
Server Proxy " " (string) Immediately
Server SessionTimeout 10 Immediately
Server ThreadPoolDownsizeTimeout 15m Immediately
Server ThreadPoolUpsizeTimeout 10s Immediately
Server tzdb 1, 0 (see description) Immediately
Server tz_mode iana After restart
Server VirtualDirectory No default value
Server webevents 0 After restart
task sub.enable false After restart
trace exporter.ostream.enable false After restart
trace exporter.otlp_grpc.enable false After restart
trace exporter.otlp_grpc.endpoint '"`UNIQ--nowiki-0000000B-QINU`"' After restart
trace exporter.otlp_grpc.ssl_credentials_cacert_as_string "" After restart
trace exporter.otlp_grpc.ssl_credentials_cacert_path "" After restart
trace exporter.otlp_grpc.timeout 10s After restart
trace exporter.otlp_grpc.use_ssl_credentials false After restart
This page was last edited on July 13, 2017, at 17:51.
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