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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.)

Table G_IR_HISTORY


This table contains information regarding all states, in chronological order, of the interaction, according to the information supplied by the specific provider, such as T-Server, Interaction Server, or the Outbound Contact Server. Whether ICON writes to this table is determined by the setting of one or more configuration options in the [filter-data] section.

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Column List

Legend

Column Data Type P M F Description

IRHID

numeric(16) X X The unique ID of the interaction history record. This is the primary key.

IRID

varchar(50) X The ID of the Interaction record.

XSEQ

numeric(19) Reserved

ChangeType

int The type of change of interaction state. One of the following values:
  • 1—ir_created–Interaction creation.
  • 2—ir_terminated–Interaction termination.
  • 3—ir_merged–Interaction merge (result of a two-step transfer or a two-step conference).


#DICTIONARY TYPE 3

RefID

varchar(50) Reserved

Added

datetime X The GMT-equivalent data and time when the record was added as inherited from the T-Server TEvent.

Added_ts

int The UTC-equivalent value of the ADDED field.

Added_tcode

int A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.

GSYS_DOMAIN

int Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

int A key that is used for partitioning.

GSYS_SYS_ID

int System ID. Reserved for future use.

GSYS_SEQ

bigint Insert Sequence. Not unique.

GSYS_USEQ

bigint Update Sequence. Not unique.

GSYS_TS

datetime Reserved

GSYS_TC

int Reserved

GSYS_EXT_VCH1

varchar(255) Reserved

GSYS_EXT_VCH2

varchar(255) Reserved

GSYS_EXT_INT1

int Reserved

GSYS_EXT_INT2

int Reserved


Index List

Index Name U C

IDX_G_IR_H_XID

IDX_X_H_HIRID_SEQ

 

 

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This page was last modified on October 31, 2016, at 14:59.