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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.

Table G_IR_HISTORY


This table contains information regarding all states, in chronological order, of the interaction, according to the information supplied by the specific provider, such as T-Server, Interaction Server, or the Outbound Contact Server. Whether ICON writes to this table is determined by the setting of one or more configuration options in the [filter-data] section.

Tip
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Column List

Legend

Column Data Type P M F Description
IRHID numeric(16) X X The unique ID of the interaction history record. This is the primary key.
IRID varchar(50) X The ID of the Interaction record.
XSEQ numeric(19) Reserved
ChangeType int The type of change of interaction state. One of the following values:
  • 1—ir_created–Interaction creation.
  • 2—ir_terminated–Interaction termination.
  • 3—ir_merged–Interaction merge (result of a two-step transfer or a two-step conference).


#DICTIONARY TYPE 3

RefID varchar(50) Reserved
Added datetime X The GMT-equivalent data and time when the record was added as inherited from the T-Server TEvent.
Added_ts int The UTC-equivalent value of the ADDED field.
Added_tcode int A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN int Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION int A key that is used for partitioning.
GSYS_SYS_ID int System ID. Reserved for future use.
GSYS_SEQ bigint Insert Sequence. Not unique.
GSYS_USEQ bigint Update Sequence. Not unique.
GSYS_TS datetime Reserved
GSYS_TC int Reserved
GSYS_EXT_VCH1 varchar(255) Reserved
GSYS_EXT_VCH2 varchar(255) Reserved
GSYS_EXT_INT1 int Reserved
GSYS_EXT_INT2 int Reserved
This page was last edited on January 10, 2020, at 15:27.
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