In the Column List:
- P = Primary key
- M = Mandatory field
- F = Foreign key
- In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.
This table contains current information about chains, as reported by OCS. A record is inserted at the time ICON receives the first notification about Chain processing from OCS. The record is updated when there is a change of state of the chain.
Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a graphic illustrating the Genesys Chain Finite State Machine.
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|ID||numeric(16)||X||X||The unique, autonumbered ID of this record. This is the primary key.|
|ChainGUID||varchar(64)||X||The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot be changed during chain processing. Same as GO_CHAIN.CHAINGUID.|
|ParentGUID||varchar(64)||Reserved for future use.|
|SessID||varchar(64)||X||X||The unique identifier of the Campaign processing attempt. See GO_CAMPAIGN.SessID for details.|
|CampaignID||int||X||The DBID of the Campaign configuration object in the Configuration database. This ID cannot be changed during chain processing. This has the same value as the related record in GO_Campaign. It is added as part of the database de-normalization process.|
|GroupID||int||X||The DBID of the Campaign group configuration object.|
|CallingListID||int||X||The DBID of the Calling List object in the Configuration database. This ID cannot be changed during chain processing.|
|OCSID||int||X||The DBID of the configured OCS application that reports activity related to this chain.|
|CPDID||int||The DBID of the CPD server configuration object that OCS used to process the chain (if used and reported by OCS).|
|RecordHandle||int||The RecordHandle of the record that OCS used in the last chain processing attempt.|
|State||int||X||The state of the chain as reported by chain FSM (finite state machine). One of the following values:
|LastCallAttID||varchar(64)||The CallAttemptGUID generated by OCS for the last voice call that OCS tried to produce during the chain processing attempt.|
|SwitchID||int||The DBDID of the switch configuration object during the OCS produced outbound call during the last chain processing attempt (if known and reported by OCS).|
|CPDResult||int||The CPD result from the last chain processing attempt (if known and reported by OCS).|
|CallResult||int||The call result from the last chain processing attempt.|
|Created||datetime||X||The GMT-equivalent date and time of Event Loaded as reported by OCS.|
|Created_ts||int||The UTC-equivalent value of the CREATED field. Milliseconds are truncated.|
|Created_tcode||int||A reference, derived from the value of the CREATED_TS field, to a record in the G_TIMECODE table.|
|Terminated||datetime||The GMT-equivalent date and time when the chain was finalized or unloaded, as reported by OCS.|
|Terminated_ts||int||The UTC-equivalent value of the TERMINATED field. Milliseconds are truncated.|
|Terminated_tcode||int||A reference, derived from the value of the TERMINATED_TS field, to a record in the G_TIMECODE table.|
|LastChanged||datetime||X||The GMT-equivalent date and time of the last change of state of the chain, as reported by OCS in OCSD event.|
|LastChanged_ts||int||The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.|
|LastChanged_tcode||int||A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.|
|GSYS_DOMAIN||int||Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2, Microsoft SQL Server, Oracle, or PostgreSQL, respectively).|
|GSYS_PARTITION||int||Key used for partitioning.|
|GSYS_SYS_ID||int||System ID. Reserved for future use.|
|GSYS_SEQ||bigint||Insert Sequence. Not unique.|
|GSYS_USEQ||bigint||Update Sequence. Not unique.|
This page was last edited on January 10, 2020, at 15:27.
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