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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.)

Table GO_Chain


This table contains current information about chains, as reported by OCS. A record is inserted at the time ICON receives the first notification about Chain processing from OCS. The record is updated when there is a change of state of the chain.

Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a graphic illustrating the Genesys Chain Finite State Machine.

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Column List

Legend

Column Data Type P M F Description

ID

numeric(16) X X The unique, autonumbered ID of this record. This is the primary key.

ChainGUID

varchar(64) X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot be changed during chain processing. Same as GO_CHAIN.CHAINGUID.

ParentGUID

varchar(64) Reserved for future use.

SessID

varchar(64) X X The unique identifier of the Campaign processing attempt. See GO_CAMPAIGN.SessID for details.

CampaignID

int X The DBID of the Campaign configuration object in the Configuration database. This ID cannot be changed during chain processing. This has the same value as the related record in GO_Campaign. It is added as part of the database de-normalization process.

GroupID

int X The DBID of the Campaign group configuration object.

CallingListID

int X The DBID of the Calling List object in the Configuration database. This ID cannot be changed during chain processing.

OCSID

int X The DBID of the configured OCS application that reports activity related to this chain.

CPDID

int The DBID of the CPD server configuration object that OCS used to process the chain (if used and reported by OCS).

RecordHandle

int The RecordHandle of the record that OCS used in the last chain processing attempt.

State

int X The state of the chain as reported by chain FSM (finite state machine). One of the following values:
  • 0—null–unloaded/terminated
  • 1—scheduled
  • 2—processing
  • 3—processed


#DICTIONARY TYPE 76

LastCallAttID

varchar(64) The CallAttemptGUID generated by OCS for the last voice call that OCS tried to produce during the chain processing attempt.

SwitchID

int The DBDID of the switch configuration object during the OCS produced outbound call during the last chain processing attempt (if known and reported by OCS).

CPDResult

int The CPD result from the last chain processing attempt (if known and reported by OCS).

CallResult

int The call result from the last chain processing attempt.

Created

datetime X The GMT-equivalent date and time of Event Loaded as reported by OCS.

Created_ts

int The UTC-equivalent value of the CREATED field. Milliseconds are truncated.

Created_tcode

int A reference, derived from the value of the CREATED_TS field, to a record in the G_TIMECODE table.

Terminated

datetime The GMT-equivalent date and time when the chain was finalized or unloaded, as reported by OCS.

Terminated_ts

int The UTC-equivalent value of the TERMINATED field. Milliseconds are truncated.

Terminated_tcode

int A reference, derived from the value of the TERMINATED_TS field, to a record in the G_TIMECODE table.

LastChanged

datetime X The GMT-equivalent date and time of the last change of state of the chain, as reported by OCS in OCSD event.

LastChanged_ts

int The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.

LastChanged_tcode

int A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.

InternalReason

int Reserved

GSYS_DOMAIN

int Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

int Key used for partitioning.

GSYS_SYS_ID

int System ID. Reserved for future use.

GSYS_SEQ

bigint Insert Sequence. Not unique.

GSYS_USEQ

bigint Update Sequence. Not unique.

GSYS_TS

datetime Reserved

GSYS_TC

int Reserved

GSYS_EXT_VCH1

varchar(255) Reserved

GSYS_EXT_VCH2

varchar(255) Reserved

GSYS_EXT_INT1

int Reserved

GSYS_EXT_INT2

int Reserved


Index List

Index Name U C

IDX_GO_CHAIN_CHID

X

 

 

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This page was last modified on 31 October 2016, at 16:01.