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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.)

Table GO_CampaignHistory


This table contains the history of Campaign state changes and campaign property changes that occurred during a campaign processing attempt. Records are inserted into this table when the campaign state changes or when ICON receives information about campaign property changes from OCS. Records in this table are never updated or deleted.

Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a graphic illustrating the Genesys Campaign Finite State Machine.

Column List

Legend

Column Data Type P M F Description

ID

numeric(16) X X The unique, autonumbered ID of this record. This is the primary key.

SessID

varchar(64) X X The unique identifier of the Campaign processing attempt. If the campaign was unloaded and reloaded, OCS assigns a new SessionGUID.

State

int X The current state of the campaign according to the Campaign Finite State Machine (FSM). One of the following values:
  • 0—null–terminated
  • 1—loaded
  • 2—started
  • 3—unloading


#DICTIONARY TYPE 71

PrevState

int The previous state of the campaign according to the Campaign Finite State Machine (FSM). One of the following values:
  • null—terminated
  • 1—loaded
  • 2—started
  • 3—unloading


#DICTIONARY TYPE 71

Cause

int X The cause of campaign state change, as provided by OCS. Refer to G_Dictionary Values for a full listing of permissible values. The following selected values are described here in order to clarify their meaning:
  • 20—ChainRetrievedFromDB–Record selected from database (calling list).
  • 21—ChainCampaignUnloaded–Record unloaded due to whole campaign having been unloaded.
  • 24—ChainRejected–Preview mode only.
  • 25—ChainIsEmpty–All records in chain cancelled or chain cancelled.
  • 26—ChainFilterModified–Customer has changed dialing filter for the calling list. All scheduled chains are affected.
  • 39—ChainRecordAdded–Add record request from the desktop; adds a record to the chain which is currently in OCS buffers.


#DICTIONARY TYPE 75

PrevSEnter

datetime The GMT-equivalent date and time when the previous campaign state was detected.

PrevSEnter_ts

int The UTC-equivalent value of the PREVSENTER field. Milliseconds are truncated.

PrevSEnter_tcode

int A reference, derived from the value of the PREVSENTER_TS field, to a record in the G_TIMECODE table.

Seq

int X Sequence number of the record within the SessID.

AppID

int The DBID of the application (if provided by OCS) that initiated the state change.

Trans

int The number of the OCS event.

Added

datetime X The GMT-equivalent date and time when the current campaign state was detected.

Added_ts

int The UTC-equivalent value of the ADDED field. Milliseconds are truncated.

Added_tcode

int A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.

GSYS_DOMAIN

int Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

int Key used for partitioning.

GSYS_SYS_ID

int System ID. Reserved for future use.

GSYS_SEQ

bigint Insert Sequence. Not unique.

GSYS_USEQ

bigint Update Sequence. Not unique.

GSYS_TS

datetime Reserved

GSYS_TC

int Reserved

GSYS_EXT_VCH1

varchar(255) Reserved

GSYS_EXT_VCH2

varchar(255) Reserved

GSYS_EXT_INT1

int Reserved

GSYS_EXT_INT2

int Reserved

   

 

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This page was last modified on 31 October 2016, at 16:01.