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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar. (The Info Mart database in Cloud deployments is not multi-language.)

Table GO_Record


This table contains information about the content of the records as reported by OCS (mandatory fields only). Records are inserted into this table at the time the loading of the record is reported by OCS. Records contain current and last values of the fields. Records are updated when any mandatory field changes.

For a description of each mandatory field, refer to the Outbound Contact Server documentation set.

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Column List

Legend

Column Data Type P M F Description

ID

numeric(16) X X The unique, autonumbered ID of this record in the table. This is the primary key.

ChainGUID

varchar(64) X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot to be changed during chain processing. Same as GO_CHAIN.CHAINGUID.

RecordHandle

int X The record handle taken from the record of this custom field.

M_chain_id

int X The unique identification number of the chain to which the record belongs.

M_chain_n

int X The unique identification number of the record within the chain.

M_agent_id

varchar(128) The login identifier of the agent who handled the record.

M_attempt

int The number of attempts to process the record.

M_call_result

int Final outcome of the record processing. Refer to the "Call Result Types" table in the Outbound Contact Reference Manual for additional information.

M_call_time

int Latest date and time the record has been processed (dialed), in UTC format.

M_daily_from

int Earliest time of the day when a customer can be contacted (seconds since midnight).

M_daily_till

int Latest time of the day when a customer can be contacted (seconds since midnight).

M_dial_sched_time

int Date and time for which the processing of the record has been scheduled or rescheduled, in UTC format.

M_contact_info

varchar(128) The customer's contact information, which is the phone number in the voice campaign.

M_contact_infotype

int Type of contact information, phone type in the voice campaign. Refer to the "Contact Information Types" table in the Outbound Contact Reference Manual for additional information.

M_record_id

int The unique identification number of a calling record.

M_record_status

int X The current status of the record. Refer to the "Record Statuses" table in the Outbound Contact Reference Manual for additional information.

M_record_type

int X The type of the record. Refer to the "Record Types" table in the Outbound Contact Reference Manual for additional information.

M_tz_dbid

int X The configuration DBID of the time zone object associated with the calling record.

M_app_id

int Reserved for future use.

M_campaign_id

int X The configuration DBID of the Outbound Dialing Campaign as a part of which the record has been processed.

M_email_subject

varchar(255) Reserved for future use.

M_email_templateid

int Reserved for future use.

M_group_id

int X Reserved for future use.

M_media_ref

int Reserved for future use.

M_switch_id

int The DBID of the switch where the agent who handled the record logged in.

M_treatments

varchar(255) Treatments application history. For more information, refer to the "Treatments" chapter in the Outbound Contact Deployment Guide.

LastChainUpdSeq

int Same as GO_CHAINREC_HIST.SEQ.

LastChanged

datetime The GMT-equivalent date and time when the change to any mandatory field in the record was reported by OCS. This is taken from the Outbound Contact Server event.

LastChanged_ts

int The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.

LastChanged_tcode

int A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.

Loaded

datetime X The GMT-equivalent date and time when the record taken from this field was loaded by OCS.

Loaded_ts

int The UTC-equivalent value of the LOADED field. Milliseconds are truncated.

Loaded_tcode

int A reference, derived from the value of the LOADED_TS field, to a record in the G_TIMECODE table.

Unloaded

datetime The GMT-equivalent date and time when the record taken from this field was unloaded by OCS.

Unloaded_ts

int The UTC-equivalent value of the UNLOADED field. Milliseconds are truncated.

Unloaded_tcode

int A reference, derived from the value of the UNLOADED_TS field, to a record in the G_TIMECODE table.

GSYS_DOMAIN

int Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

int Key used for partitioning.

GSYS_SYS_ID

int System ID. Reserved for future use.

GSYS_SEQ

bigint Insert Sequence. Not unique.

GSYS_USEQ

bigint Update Sequence. Not unique.

GSYS_TS

datetime Reserved

GSYS_TC

int Reserved

GSYS_EXT_VCH1

varchar(255) Reserved

GSYS_EXT_VCH2

varchar(255) Reserved

GSYS_EXT_INT1

int Reserved

GSYS_EXT_INT2

int Reserved


Index List

Index Name U C

IDX_GO_REC_CHID

IDX_GO_REC_PHID

X

 

 

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This page was last modified on 31 October 2016, at 16:01.