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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.

Table GO_Record


This table contains information about the content of the records as reported by OCS (mandatory fields only). Records are inserted into this table at the time the loading of the record is reported by OCS. Records contain current and last values of the fields. Records are updated when any mandatory field changes.

For a description of each mandatory field, refer to the Outbound Contact Server documentation set.

Tip
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Column List

Legend

Column Data Type P M F Description
ID numeric(16) X X The unique, autonumbered ID of this record in the table. This is the primary key.
ChainGUID varchar(64) X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot to be changed during chain processing. Same as GO_CHAIN.CHAINGUID.
RecordHandle int X The record handle taken from the record of this custom field.
M_chain_id int X The unique identification number of the chain to which the record belongs.
M_chain_n int X The unique identification number of the record within the chain.
M_agent_id varchar(128) The login identifier of the agent who handled the record.
M_attempt int The number of attempts to process the record.
M_call_result int Final outcome of the record processing. Refer to the "Call Result Types" table in the Outbound Contact Reference Manual for additional information.
M_call_time int Latest date and time the record has been processed (dialed), in UTC format.
M_daily_from int Earliest time of the day when a customer can be contacted (seconds since midnight).
M_daily_till int Latest time of the day when a customer can be contacted (seconds since midnight).
M_dial_sched_time int Date and time for which the processing of the record has been scheduled or rescheduled, in UTC format.
M_contact_info varchar(128) The customer's contact information, which is the phone number in the voice campaign.
M_contact_infotype int Type of contact information, phone type in the voice campaign. Refer to the "Contact Information Types" table in the Outbound Contact Reference Manual for additional information.
M_record_id int The unique identification number of a calling record.
M_record_status int X The current status of the record. Refer to the "Record Statuses" table in the Outbound Contact Reference Manual for additional information.
M_record_type int X The type of the record. Refer to the "Record Types" table in the Outbound Contact Reference Manual for additional information.
M_tz_dbid int X The configuration DBID of the time zone object associated with the calling record.
M_app_id int Reserved for future use.
M_campaign_id int X The configuration DBID of the Outbound Dialing Campaign as a part of which the record has been processed.
M_email_subject varchar(255) Reserved for future use.
M_email_templateid int Reserved for future use.
M_group_id int X Reserved for future use.
M_media_ref int Reserved for future use.
M_switch_id int The DBID of the switch where the agent who handled the record logged in.
M_treatments varchar(255) Treatments application history. For more information, refer to the "Treatments" chapter in the Outbound Contact Deployment Guide.
LastChainUpdSeq int Same as GO_CHAINREC_HIST.SEQ.
LastChanged datetime The GMT-equivalent date and time when the change to any mandatory field in the record was reported by OCS. This is taken from the Outbound Contact Server event.
LastChanged_ts int The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.
LastChanged_tcode int A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.
Loaded datetime X The GMT-equivalent date and time when the record taken from this field was loaded by OCS.
Loaded_ts int The UTC-equivalent value of the LOADED field. Milliseconds are truncated.
Loaded_tcode int A reference, derived from the value of the LOADED_TS field, to a record in the G_TIMECODE table.
Unloaded datetime The GMT-equivalent date and time when the record taken from this field was unloaded by OCS.
Unloaded_ts int The UTC-equivalent value of the UNLOADED field. Milliseconds are truncated.
Unloaded_tcode int A reference, derived from the value of the UNLOADED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN int Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION int Key used for partitioning.
GSYS_SYS_ID int System ID. Reserved for future use.
GSYS_SEQ bigint Insert Sequence. Not unique.
GSYS_USEQ bigint Update Sequence. Not unique.
GSYS_TS datetime Reserved
GSYS_TC int Reserved
GSYS_EXT_VCH1 varchar(255) Reserved
GSYS_EXT_VCH2 varchar(255) Reserved
GSYS_EXT_INT1 int Reserved
GSYS_EXT_INT2 int Reserved
This page was last edited on January 10, 2020, at 15:27.
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