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Solution Deployment

Before using Solution Deployment to deploy Solutions to local and remote hosts, you must ensure that the following prerequisites are met:

  • Hosts are set up and running at the remote locations, and are running Local Control Agent (LCA) and Genesys Deployment Agent (GDA). Use the instructions in Genesys Administrator 8.1 Help.
  • The following configuration options are defined on the Options tab of the Genesys Administrator Extension server Application object in the asd section:
    • silent_ini_path
    • local_ip_cache_dir
  • Refer to Configuration Options for more information about these options.

  • Samba (or an equivalent Network File Server) is installed to enable communication between Genesys Administrator (Windows-based) and Genesys Administrator Extension (Linux-based). To install Samba, use the procedure Installing Samba. To install a Network File System (NFS), refer to the documentation specific to the server.
  • SQL*Plus is installed. Use the procedure Installing SQL*Plus.
  • Installing Samba

    Information.png Note:
    • This procedure does not apply if you are using GAX as part of the Hosted Provider Edition.
    • This procedure is optional if you are using GAX 8.1.3 releases or higher.


    • To allow Genesys Administrator Extension (Linux-based) to access files located on a Windows-based host, such as Genesys Administrator.


    On the command line interface:

    1. Install Samba by entering the following at the # prompt:
      yum install samba system-config-samba
    2. Set Samba to start up at boot by entering the following at the # prompt:
      chkconfig smb on
    3. Create a directory /opt/gax with Read/Write permissions for everyone by entering the following commands at the # prompt:
      mkdir /opt/gax/chmod 777 -R /opt/gax
    4. If you have SELinux installed and active, make this directory accessible by entering the following command at the # prompt:
      chcon -t samba_share_t /opt/gax
    5. To enable a shared directory called repository that is accessible by guests, modify the file /etc/samba/smb.conf file as shown:
      # smb.conf file for use with GAX
      # this configuration allows sharing of IP packages between the GA and GAX system.
      ##=============== Global Settings =============================
      # you may change the workgroup name, but make sure that the GA.net
      # windows host is in the same workgroup!
      workgroup = HOME
      netbios name = SAMBA
      server string = Samba Server %v
      map to guest = Bad User
      log file = /var/log/samba/log.%m
      max log size = 50
      socket options = TCP_NODELAY SO_RCVBUF=8192 SO_SNDBUF=8192
      preferred master = No
      local master = No
      dns proxy = No
      security = share
      # Share is accessible via the name in [brackets]
      path = /opt/gax
      writeable = yes
      guest only = yes
      guest ok = yes
      create mask = 0777
      directory mask = 0777
      case sensitive = no


    Installing SQL*Plus


    • To set up SQL*Plus to enable database manipulation during setup of Solutions.


    1. Install the library required by SQL*Plus by entering the following command at the # prompt: yum install libaio
    2. Download Oracle Instant Client from:
    3. Download SQL*Plus from:
    4. Set the following environment variables for your host:
      1. Inserting the following lines into the /etc/profile file:
      2. # add these for Oracle Instantclient / SQL*Plus
        export ORACLE_HOME=/usr/lib/oracle/11.2/client64
        export PATH=$ORACLE_HOME/bin:${PATH}
        export SQLPATH=$ORACLE_HOME/lib
      3. Make these environment variables effective to the current session by logging out, and then logging in again.
    5. If SQL*Plus is installed correctly, you can connect by entering the following command at the $ prompt:
    6. sqlplus <username>/<password>@host:<port>/<Solutionname>


    This page was last modified on August 21, 2013, at 11:27.


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