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Solution Deployment

Before using Solution Deployment to deploy Solutions to local and remote hosts, you must ensure that the following prerequisites are met:

  • Hosts are set up and running at the remote locations, and are running Local Control Agent (LCA) and Genesys Deployment Agent (GDA). Use the instructions in Genesys Administrator 8.1 Help.
  • The following configuration options are defined on the Options tab of the Genesys Administrator Extension server Application object in the asd section:
    • silent_ini_path
    • local_ip_cache_dir
    • Refer to Configuration Options for more information about these options.

  • Samba (or an equivalent Network File Server) is installed to enable communication between Genesys Administrator (Windows-based) and Genesys Administrator Extension (Linux-based). To install Samba, use the procedure Installing Samba. To install a Network File System (NFS), refer to the documentation specific to the server.
  • SQL*Plus is installed. Use the procedure Installing SQL*Plus.

Installing Samba

Information.png Note:
  • This procedure does not apply if you are using GAX as part of the Hosted Provider Edition.
  • This procedure is optional if you are using GAX 8.1.3 releases or higher.


  • To allow Genesys Administrator Extension (Linux-based) to access files located on a Windows-based host, such as Genesys Administrator.


On the command line interface:

  1. Install Samba by entering the following at the # prompt:

    yum install samba system-config-samba

  2. Set Samba to start up at boot by entering the following at the # prompt:

    chkconfig smb on

  3. Create a directory /opt/gax with Read/Write permissions for everyone by entering the following commands at the # prompt:

    mkdir /opt/gax/chmod 777 -R /opt/gax

  4. If you have SELinux installed and active, make this directory accessible by entering the following command at the # prompt:

    chcon -t samba_share_t /opt/gax

  5. To enable a shared directory called repository that is accessible by guests, modify the file /etc/samba/smb.conf file as shown:
    # smb.conf file for use with GAX
    # this configuration allows sharing of IP packages between the GA and GAX system.
    ##=============== Global Settings =============================
    # you may change the workgroup name, but make sure that the GA.net
    # windows host is in the same workgroup!
    workgroup = HOME
    netbios name = SAMBA
    server string = Samba Server %v
    map to guest = Bad User
    log file = /var/log/samba/log.%m
    max log size = 50
    socket options = TCP_NODELAY SO_RCVBUF=8192 SO_SNDBUF=8192
    preferred master = No
    local master = No
    dns proxy = No
    security = share
    # Share is accessible via the name in [brackets]
    path = /opt/gax
    writeable = yes
    guest only = yes
    guest ok = yes
    create mask = 0777
    directory mask = 0777
    case sensitive = no


Installing SQL*Plus


  • To set up SQL*Plus to enable database manipulation during setup of Solutions.


  1. Install the library required by SQL*Plus by entering the following command at the # prompt: yum install libaio
  2. Download Oracle Instant Client from:


  3. Download SQL*Plus from:


  4. Set the following environment variables for your host:
    1. Inserting the following lines into the /etc/profile file:
    2. # add these for Oracle Instantclient / SQL*Plus
      export ORACLE_HOME=/usr/lib/oracle/11.2/client64
      export PATH=$ORACLE_HOME/bin:${PATH}
      export SQLPATH=$ORACLE_HOME/lib
    3. Make these environment variables effective to the current session by logging out, and then logging in again.
  5. If SQL*Plus is installed correctly, you can connect by entering the following command at the $ prompt:
  6. sqlplus <username>/<password>@host:<port>/<Solutionname>


This page was last edited on July 17, 2020, at 15:53.
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