Solution Deployment

Before using Solution Deployment to deploy Solutions to local and remote hosts, you must ensure that the following prerequisites are met:

• Hosts are set up and running at the remote locations, and are running Local Control Agent (LCA) and Genesys Deployment Agent (GDA). Use the instructions in Genesys Administrator 8.1 Help.
• The following configuration options are defined on the Options tab of the Genesys Administrator Extension server Application object in the asd section:
  • silent_ini_path
  • local_ip_cache_dir

  Refer to Configuration Options for more information about these options.

• Samba (or an equivalent Network File Server) is installed to enable communication between Genesys Administrator (Windows-based) and Genesys Administrator Extension (Linux-based). To install Samba, use the procedure Installing Samba. To install a Network File System (NFS), refer to the documentation specific to the server.
• SQL*Plus is installed. Use the procedure Installing SQL*Plus.

Installing Samba

Note: This procedure does not apply if you are using GAX as part of the Hosted Provider Edition. This procedure is optional if you are using GAX 8.1.3 releases or higher.

Purpose

• To allow Genesys Administrator Extension (Linux-based) to access files located on a Windows-based host, such as Genesys Administrator.

Start

On the command line interface:

1. Install Samba by entering the following at the # prompt:

   yum install samba system-config-samba

2. Set Samba to start up at boot by entering the following at the # prompt:

   chkconfig smb on

3. Create a directory /opt/gax with Read/Write permissions for everyone by entering the following commands at the # prompt:

   mkdir /opt/gax/chmod 777 -R /opt/gax

4. If you have SELinux installed and active, make this directory accessible by entering the following command at the # prompt:

   chcon -t samba_share_t /opt/gax

5. To enable a shared directory called repository that is accessible by guests, modify the file /etc/samba/smb.conf file as shown:

   #/etc/samba.smb.conf
   # smb.conf file for use with GAX
   # this configuration allows sharing of IP packages between the GA and GAX system.
   ##=============== Global Settings =============================
   [global]
   # you may change the workgroup name, but make sure that the GA.net
   # windows host is in the same workgroup!
   workgroup = HOME
   netbios name = SAMBA
   server string = Samba Server %v
   map to guest = Bad User
   log file = /var/log/samba/log.%m
   max log size = 50
   socket options = TCP_NODELAY SO_RCVBUF=8192 SO_SNDBUF=8192
   preferred master = No
   local master = No
   dns proxy = No
   security = share
   
   # Share is accessible via the name in [brackets]
   [repository]
   path = /opt/gax
   writeable = yes
   guest only = yes
   guest ok = yes
   create mask = 0777
   directory mask = 0777
   case sensitive = no
   }

End

Installing SQL*Plus

Purpose

• To set up SQL*Plus to enable database manipulation during setup of Solutions.

Start

1. Install the library required by SQL*Plus by entering the following command at the # prompt: yum install libaio
2. Download Oracle Instant Client from:

   http://download.oracle.com/otn/linux/instantclient/112020/oracle-instantclient11.2-basic-11.2.0.2.0.x86_64.rpm

3. Download SQL*Plus from:

   http://download.oracle.com/otn/linux/instantclient/112020/oracle-instantclient11.2-sqlplus-11.2.0.2.0.x86_64.rpm

4. Set the following environment variables for your host:
1. Inserting the following lines into the /etc/profile file:

# add these for Oracle Instantclient / SQL*Plus
export ORACLE_HOME=/usr/lib/oracle/11.2/client64
export LD_LIBRARY_PATH=$ORACLE_HOME/lib:${LD_LIBRARY_PATH}
export PATH=$ORACLE_HOME/bin:${PATH}
export SQLPATH=$ORACLE_HOME/lib

2. Make these environment variables effective to the current session by logging out, and then logging in again.
5. If SQL*Plus is installed correctly, you can connect by entering the following command at the $ prompt:

sqlplus <username>/<password>@host:<port>/<Solutionname>

End