Message Resources
Click Message Resources in the navigation bar to manage your message resources.
Message Resources are predefined standard responses and user-defined messages that you can use in digital applications and shared modules. A Message Collection is a collected set of individual message resources that can be accessed by a digital application (for example, the Chat Resource Set).
From this page, you can centrally manage these message resources for all of your applications. If you make any changes to a message resource, the change takes effect the immediately across affected applications.
(See the Applications or Shared Modules page for more information on how to assign a message collection to an application or shared module.)
Creating Message Collections and Message Resources
To create a new message collection, click Add Message Collection and enter a name. When you are done, click Create and Open to open the new message collection and add message resources.
Next, click Add Message Resource and enter a name for the message resource. Make sure to use a unique name as you won't be able to add it if it has the same name as an existing system resource. Click OK to save the new message resource.
Properties of the new message resource are displayed to the right of the list. You can choose to add a description to describe the purpose of this message resource. You can also add a tag to relate this message resource to similar message resources with the same tag.