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External Services Blocks

These blocks allow your application to interact with an external service, such as a custom service that Genesys has provided to your company, or an external system that stores and exposes data through a REST web service.

Des palette extsrv.png

Use the links below to learn more about each block.

Custom Service

Provides inputs to a custom service that Genesys created for your company.

Used in: Initialize, Self Service, Assisted Service, Finalize

HTTP REST

Accesses external systems using RESTful API (over HTTP).

Used in: Initialize, Self Service, Assisted Service, Finalize

This page was last edited on December 19, 2019, at 17:47.

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