Jump to: navigation, search

8.5.401.32

Speech and Text Analytics Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/05/15 Hot Fix X

Helpful Links

Releases Info


Product Documentation

SpeechMiner

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


Non-linguistic categorization is now working as it should. Previously, categorization ignored non-linguistic elements that were found in calls that come from GIR and as a result non-linguistic categorization was not functioning properly. (PRSM-14477)


Metadata is now available in SpeechMiner when data keys obtain spaces and non-alpha characters. Previously, spaces and non-alpha characters prevented metadata from being available. (PRSM-14447)


The category description in the Content Browser page now displays the speaker name configured in SMART. Previously, the category description displayed incorrect speaker names for speakers that had a different name in SMART. (PRSM-14438)


Long category names are now completely visible in the PDF file of an exported Category Distribution report. Previously, they were not entirely visible in the pdf. (PRSM-14427)


SpeechMiner can now be activated successfully from a non-SpeechMiner domain. (PRSM-14423)


Long agent names are completely visible in the PDF file associated with exported Agent Trend and Agent Comparison reports. Previously, they were not entirely visible in the pdf. (PRSM-14413)


Upgrade Notes

To upgrade to release 8.5.400, refer to the SpeechMiner 8.5.x Upgrade Guide.

This page was last edited on July 11, 2017, at 18:51.
Comments or questions about this documentation? Contact us for support!