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8.5.510.30

Speech and Text Analytics Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/13/20 Hot Fix X

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Releases Info


Product Documentation

SpeechMiner

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • Installation/Upgrade Prerequisite
    • Before installing/upgrading SpeechMiner, you must install .NET 4.7.2. (PRSM-25972)

Resolved Issues

This release contains the following resolved issues:


When using the SpeechMiner UI to edit tags associated with an interaction that has screen recordings, the user will no longer receive an error. Previously, users received an error that stated that the tags were not updated, even though they were. (PRSM-25856)


When a user logs into SMConfig, the ConfigServer table is now updated with accurate information, when the Authentication field in the SM Config Login window is left empty. Previously, this empty field resulted in inaccurate information in the ConfigServer table. (PRSM-25740)


The Interaction Time column in the exported QM Session spreadsheet now contains the Local time. Previously, this column contained the UTC time and not the Local time. (PRSM-25328)


When running the Agent Evaluation Comparison or Evaluator Evaluation Comparison reports, the Average Score is no longer missing from the Agent\Evaluator table. (PRSM-25786)


When an Ad-Hoc evaluation is created, the server no longer receives the complete metadata set for each interaction. Previously, the server receives the complete metadata set for each interaction. (PRSM-25690)


Measures have been taken to improve the prevention of potential security threats to the web application. (PRSM-25972)



Upgrade Notes

To upgrade to release 8.5.510, refer to the SpeechMiner 8.5.x Upgrade Guide.

This page was last edited on June 25, 2020, at 17:16.
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