8.5.510.21
Speech and Text Analytics Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 12/31/18 | Hot Fix | X |
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Releases Info
Product Documentation
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What's New
This release contains the following new features:
- Documentation: A new Recording, Quality Management and SpeechAnaltyics user manual was created for cloud customers.
Resolved Issues
This release contains the following resolved issues:
When working with Custom Strictness, events with a confidence equal to the term's strictness are no longer marked with found=0. These events are now correctly marked with found=1. Also, once Apply is selected the process now updates existing events using the term and topic combination. The process no longer updates existing events according to termID. Also, even if the event has a confidence value of 1 it will appear in callEventsTbl. (PRSM-24505)
After 13 minutes of inactivity or continuous activity, the SpeechMiner session no longer times out. (PRSM-24429)
When a user who is not a part of any Configuration Server access group tries to log into SpeechMiner numerous times, he/she no longer causes login issues for all the users in the system. (PRSM-24507)
When an SQL timeout exception occurs, interactions that are being indexed at the same time are now re-entered into the index queue. Previously, when an SQL timeout exception occured, interactions that were being indexed at the same time were not re-entered into the index queue. (PRSM-24502)
When logged into SpeechMiner, occurrences of not being able to view interactions until IIS is reset no longer occurs if the value of the loadAccessGroupsAtLogin parameter in the WebServiceParams database table is 1.
Note: The default loadAccessGroupsAtLogin parameter is 0 and should only be changed by an administrator after consulting with customer care. This parameter should only be set to 1 if you are not able to view interactions until IIS is reset. Also, if your users have a large amount of access groups it is not recommended to change the value to 1. (PRSM-24490)
Measures have been taken to improve protection against the potential security threats to the web application. (PRSM-24481)
Upgrade Notes
To upgrade to release 8.5.510, refer to the SpeechMiner 8.5.x Upgrade Guide.