9.0.013.03
Genesys Softphone Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 09/24/20 | General | X |
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What's New
This release contains the following new features and enhancements:
- Genesys Softphone now correctly handles G.729 codecs with a packet size of 60 msec (SDP parameter ptime=60). Previously, such packets were processed incorrectly, only taking the first 40 msec of audio, resulting in poor audio quality. (SOFTPHONE-930)
- When Genesys Softphone is running in Connector mode and is used as the voice channel support for a user-facing Agent Desktop application, it does not prevent this user-facing application from claiming WCAG 2.1 levels A and AA when the application supports this format for its own UI. (SOFTPHONE-712)
Resolved Issues
This release contains the following resolved issues:
When the Administrator selects Standalone mode while executing the Genesys Softphone installation package (interactive or silent) to upgrade from a previous version, it is now possible to specify whether the new version will overwrite the existing Softphone.config file or preserve the former version of the configuration file. (SOFTPHONE-941)
Genesys Softphone has improved recovery from audio device failures by adding additional attempts to restart the audio stream in case of errors. (SOFTPHONE-931)
In environments where SIP is configured over TCP or TLS, the resiliency to connection errors has been improved. Previously, in case of connectivity errors at SIP Registration time, there could be a long delay in the registration process. (SOFTPHONE-928)
The HTTP REST API exposed to application developers now ignores letter case in HTTP Headers. (SOFTPHONE-899)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.013.03.