9.0.011.68

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
04/30/21	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• A new option, facebook.text-flow-type, is introduced that allows users to change alignment of chat text. The valid values are:
  • auto (default) – Aligns text automatically based on the text language
  • leftside – Forces chat text to align left
  • rightside – Forces chat text to align right

  (SMD-6823)

Resolved Issues

This release contains the following resolved issues:

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WDE now shows the correct interaction status in the My History view for Twitter and Facebook outbound public interactions. (SMD-6824, SMD-6825)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.68.