9.0.012.32

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
11/28/22	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Social Media Plugin for Workspace Desktop Edition can now be deployed successfully. Previously, the deployment process failed to create specific files which caused the deployment to fail. (SMD-7262)

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The Send button is no longer disabled in the draft interaction opened from the Twitter Workbin draft. Previously, the Send button was disabled if the draft Twitter interaction has an URL (or hyperlink) in the interaction text. (SMD-7249)

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The Facebook interaction status is now displayed correctly when the agent retrieves the Facebook interaction from its Workbin queue. (SMD-7243)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.012.32.