9.0.011.60

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
01/22/21	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The issue that caused Twitter and Twitter Direct Messages to be sorted incorrectly in the Interaction Search, My Interaction Queues, and My History views is fixed. The Twitter interactions are now sorted correctly by their created time. (SMD-6744)

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Upgrade Notes

You must upgrade the Cloud API Driver for Facebook and Cloud API Driver for Twitter to 9.0.011.31 if you upgrade Social Media Plugin for Workspace Desktop Edition to 9.0.011.60.