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Social Media Plugin for Workspace Desktop Edition Release Notes

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
02/19/20 Hot Fix X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

The plugin no longer duplicates Twitter direct messages when an agent clicks Contact Directory or My History in the Interaction Bar. (SMD-6273)

An issue that caused incorrect parsing of URLs during Twitter interactions is fixed. (SMD-6288)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on February 19, 2020, at 15:14.
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