Social Media Plugin for Workspace Desktop Edition Release Notes
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This release contains the following new features and enhancements:
- The plugin now supports all WDE themes for Persistent Agent Chat. Previously, the plugin supported only the default theme.
- The plugin now includes a new option, socialmedia-tls-enabled, that allows users to enable or disable TLS encryption in their environment. Users can enable the TLS encryption by setting the option as socialmedia-tls-enabled = true. The default value is false.
This release contains the following resolved issues:
Agents can now see the last message in the chat history in WDE after the chat session expires. (SMD-4640)
The error message SCEE011 - Duplicate information has been entered is no longer displayed when the user imports the template file for Social Media Plug-in for Workspace Desktop Edition version 8.5.405.20. (SMD-4584)
The plugin now functions as expected based on the parameter set in the facebooksession.enter-send-pm configuration option. Previously, the facebooksession.enter-send-pm configuration parameter had no effect on the plugin. (SMD-4569)
The plugin now displays the correct date and time stamp on the messages in Facebook chat and chat history. (SMD-4493)
The plugin no longer displays the Exception Dependency error when viewing the interaction details. (SMD-4457)
No special procedure is required to upgrade to release 9.0.001.01.