100.0.031.0000

Genesys Customer Experience Insights Release Notes

9.x

Genesys Customer Experience Insights is part of 9.x starting in 9.0.007.03.

Important

This Release Note describes Genesys CX Insights 9.0.031.00, which is released as Genesys CX Insights 100.0.031.0000.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
01/19/23	General			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Customer Experience Insights

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• MicroStrategy version is upgraded to 11.3.0860.01123. Also, due to multiple security issues being fixed in this version of MicroStrategy, CVE security scan results are expected to improve significantly. (GCXI-6524)

• Default values for report execution timeouts are increased from 1200 to 1800 seconds. These are implemented by adding container variables with the following default values:

  - MSTR_PRJ_MAXREPORTEXECTIME=1800

  - MSTR_PRJ_MAXSCHEDULEREPORTEXECTIME=1800

  - MSTR_PRJ_WAITTIMEFORPROMPTANSWERS=1800

  Use the above variables to modify the timeouts. On modifying the values through MicroStrategy Developer, the GCXI container overwrites the old values on restart. (GCXI-6563)

Resolved Issues

This release contains the following resolved issues:

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Previously, some schedules created manually with Microstrategy Developer were not visible in Web without a restart. This is now fixed.(GCXI-6546)

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GCXI Query Engine is optimized for improved performance. (GCXI-6569)

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Upgrade Notes

No special procedure is required to upgrade to release 100.0.031.0000.