Table SDR_USER_MILESTONE_FACT

Description

Introduced: 8.5.001. Supported in Genesys Engage cloud deployments only.
Modified: 8.5.116.45 (size of the SESSION_ID column increased); 8.5.010.16 (UPDATE_AUDIT_KEY added)

In partitioned databases, this table is partitioned.

This fact table contains a record of the milestones that the user encountered while the call was being processed by the Application. A new row is added for each milestone.

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Column List

Legend

Column	Data Type	P	M	F	DV
CREATE_AUDIT_KEY	numeric(19)		X	X
SESSION_ID	varchar(128)	X	X
START_DATE_TIME_KEY	int	X	X	X
SEQUENCE_ID	int	X	X
START_TS_MS	numeric(19)		X
SDR_MILESTONE_KEY	int		X	X	-2
UPDATE_AUDIT_KEY	numeric(19)			X

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

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SESSION_ID

Modified: 8.5.116.45 (size of the column increased)
The ID as assigned to the session by Orchestration Server. In combination with SEQUENCE_ID, the SESSION_ID forms a value of the composite primary key for this table. You can use the SESSION_ID to link the SDR_USER_MILESTONE_FACT record with an SDR_SESSION_FACT.

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START_DATE_TIME_KEY

Identifies the start of a 15-minute interval in which the milestone was reached. Use this value as a key to join the fact tables to any configured DATE_TIME dimension, in order to group the facts that are related to the same interval and/or convert the START_TS timestamp to an appropriate time zone.

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SEQUENCE_ID

The unique identifier of the milestone within the SDR. In combination with SESSION_ID, the SEQUENCE_ID forms a value of the composite primary key for this table.

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START_TS_MS

The UTC-equivalent value, in milliseconds, of the date and time at which the milestone was reached.

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SDR_MILESTONE_KEY

The surrogate key that is used to join the SDR_MILESTONE dimension to the fact tables.

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UPDATE_AUDIT_KEY

Introduced: Release 8.5.010.16
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data update. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify recently modified data.

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Index List

CODE	U	C	Description
I_SDR_USER_MILESTONE_FACT_SDT			Improves access time, based on the Start Date Time key.

Index I_SDR_USER_MILESTONE_FACT_SDT

Field	Sort	Comment
START_DATE_TIME_KEY	Ascending

Subject Areas

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