In the Column List:
- P = Primary key
- M = Mandatory field
- F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
- DV = Default value
- In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.
Table CALLBACK_DIM_3
Description
This dimension table allows callback facts to be described based on attributes that characterize the state of the callback.
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Column List
| Column | Data Type | P | M | F | DV |
|---|---|---|---|---|---|
| ID | int | X | X | ||
| CREATE_AUDIT_KEY | numeric(19) | X | X | ||
| FINAL_TARGET | nvarchar(170) | X | UNKNOWN | ||
| DISPOSITION | nvarchar(50) | X | UNKNOWN |
ID
The primary key of this table. This ID is referenced from other tables as CALLBACK_DIM_3_KEY.
CREATE_AUDIT_KEY
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools--that is, applications that need to identify newly added data.
FINAL_TARGET
Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases); 8.5.010 (in Microsoft SQL Server, data type modified in multi-language databases)
Based on KVP: _CB_DIM_FINAL_TARGET
The routing target that was used to find the agent.
DISPOSITION
Modified: 8.5.014.34 (in Microsoft SQL Server, data type changed from varchar to nvarchar in single-language databases)
Based on KVP: _CB_DISPOSITION
The state of the callback, in the format state.substate. If the state cannot be reported, the field is set to the default value, UNKNOWN.
Supported states are:
- SCHEDULED
- QUEUED
- ROUTING
- PROCESSING
- COMPLETED
Supported substates are:
- REDIAL_LIMIT_REACHED
- CANCELLED
- AGENT
- ABANDONED_IN_QUEUE
- REJECTED
- PUSH_SEND
- PUSH_DELIVERY_CONFIRMED
- PUSH_SEND_ERROR
- FAILED
- CONNECTED
- TRANSFERRED_TO_RP
Index List
| CODE | U | C | Description |
|---|---|---|---|
| I_CALLBACK_DIM_3 | X | Ensures that the combinations of values that are stored in the dimension table are unique. |
Index I_CALLBACK_DIM_3
| Field | Sort | Comment |
|---|---|---|
| FINAL_TARGET | Ascending | |
| DISPOSITION | Ascending |
Subject Areas
No subject area information available.