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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.

Table LDR_RECORD

Description

Introduced: 8.5.012.15

In partitioned databases, this table is not partitioned.


This dimension table allows CX Contact record facts to be described based on characteristics of the contact list records, such as contact information type, record type, record status, and disposition.

Tip
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Column List

Legend

Column Data Type P M F DV
ID int X X
CREATE_AUDIT_KEY numeric(19) X X
CONTACT_INFO_TYPE nvarchar(32) X unknown
RECORD_TYPE nvarchar(32) X unknown
RECORD_STATUS nvarchar(32) X unknown
DISPOSITION nvarchar(255) X unknown

ID

The primary key of this table. This ID is referenced from other tables as LDR_RECORD_KEY.

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CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools--that is, applications that need to identify newly added data.

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CONTACT_INFO_TYPE

The type of the contact device. This field is set to one of the following values:

  • No Contact Type
  • Home Phone
  • Direct Business Phone
  • Business With Extension
  • Mobile
  • Vacation Phone
  • Pager
  • Modem
  • Voice Mail
  • Pin Pager
  • E-Mail Address
  • Instant Messaging
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RECORD_TYPE

The type of the record from the contact list. This field is set to one of the following values:

  • No Record Type
  • Unknown Record Type
  • General
  • Campaign Rescheduled
  • Personal Rescheduled
  • Personal Callback
  • Campaign Callback
  • No Call
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RECORD_STATUS

The status of the record from the contact list. This field is set to one of the following values:

  • No Record Status
  • Ready
  • Retrieved
  • Updated
  • Stale
  • Cancelled
  • Agent Error
  • Chain Updated
  • Missed Callback
  • Chain Ready
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DISPOSITION

The reason for filtering out the record from the campaign during the pre-loading phase, as reported by CX Contact.

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Index List

CODE U C Description
I_LDR_RECORD X Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_LDR_RECORD

Field Sort Comment
CONTACT_INFO_TYPE Ascending
RECORD_TYPE Ascending
RECORD_STATUS Ascending
DISPOSITION Ascending

Subject Areas

No subject area information available.

This page was last edited on June 22, 2022, at 22:11.
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