|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
Workforce Management 8.5 Supervisor Help
Welcome to the Workforce Management (WFM) Supervisor Help. Use this page to go directly to the information you need, or use the Table of Contents to take a step-by-step tour of all the features and functions in WFM Supervisor interface.
Tour the latest WFM Forecast Interface
Take a video tour of the features and controls of the latest WFM Forecast interface.
Learn how to navigate WFM Web, logging in/out, and about its controls and settings.
Create forecast scenarios, build volumes, staff, and publish forecasts.
Forecast Overlays, Events, and Templates
Create overlays, overlay events, and templates in forecasts.
View Master Forecast volumes, staffing, and shrinkage data.