9.0.108.00

Genesys Intelligent Automation Release Notes

9.x

Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.

Important

This release has been placed Under Shipping Control. Please contact your Genesys Customer Care representative if you want to download this release.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/27/20	Update	Under Shipping Control				X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Intelligent Automation

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Intelligent Automation now provides methods to access the list of slots within an NLU session through a scriptblock: addSlot, getSlotValue and saveSlotToVariable. (SPCHSTRM-2984)

• Intelligent Automation now provides a new product to support bot capabilities for earlier versions of Intelligent Automation. (SPCHSTRM-2907)

• Google Dialogflow sessions now persist across multiple visits to Natural Language Menu in a single call. (SPCHSTRM-2858)

Resolved Issues

This release contains the following resolved issues:

---

Intelligent Automation's Bot Gateway Server (BGS) plugin now uses the new BGS logging mechanisms. Earlier releases did not include the logs in the plugin. (SPCHSTRM-2958)

---

Upgrade Notes

No special procedure is required to upgrade to release 9.0.108.00.