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Genesys Intelligent Automation Release Notes

Genesys Intelligent Automation is part of 9.x starting in

This release has been placed Under Shipping Control. Please contact your Genesys Customer Care representative if you want to download this release.

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/27/20 Update Under Shipping Control X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Intelligent Automation now provides methods to access the list of slots within an NLU session through a scriptblock: addSlot, getSlotValue and saveSlotToVariable. (SPCHSTRM-2984)
  • Intelligent Automation now provides a new product to support bot capabilities for earlier versions of Intelligent Automation. (SPCHSTRM-2907)
  • Google Dialogflow sessions now persist across multiple visits to Natural Language Menu in a single call. (SPCHSTRM-2858)

Resolved Issues

This release contains the following resolved issues:

Intelligent Automation's Bot Gateway Server (BGS) plugin now uses the new BGS logging mechanisms. Earlier releases did not include the logs in the plugin. (SPCHSTRM-2958)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on July 10, 2020, at 09:38.
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