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9.0.015.02

Genesys Customer Experience Insights Release Notes


Genesys Customer Experience Insights is part of 9.x starting in 9.0.007.03.
Release Date Release Type Restrictions AIX Linux Solaris Windows
07/31/20 Update X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • Operating environment updates — This release includes updates to all included CentOS packages.
  • Miscellaneous enhancements:
    • Support for MicroStrategy 2020 Update 2 (11.2.0.0200.39920) (GCXI-3466)
    • Support for VitaraСharts 4.5.1.696 (GCXI-3466)
    • Support for the following operating environments. See the Genesys CX Insights page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites and browser support.
      • Support for Apache Tomcat 9.0.36. (GCXI-3451)
      • Support for Microsoft Edge Chromium 2020. (GCXI-3452)


Resolved Issues

This release contains the following resolved issues:


An unsupported report is removed from the Support Genesys CX Insights folder. (GCXI-3355)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.02.

This page was last edited on August 27, 2020, at 21:25.

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