9.0.015.02

Genesys Customer Experience Insights Release Notes

9.x

Genesys Customer Experience Insights is part of 9.x starting in 9.0.007.03.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/31/20	Update			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Customer Experience Insights

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Operating environment updates — This release includes updates to all included CentOS packages.
• Miscellaneous enhancements:
  • Support for MicroStrategy 2020 Update 2 (11.2.0.0200.39920) (GCXI-3466)
  • Support for VitaraСharts 4.5.1.696 (GCXI-3466)
  • Support for the following operating environments. See the Genesys CX Insights page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites and browser support.
    • Support for Apache Tomcat 9.0.36. (GCXI-3451)
    • Support for Microsoft Edge Chromium 2020. (GCXI-3452)

Resolved Issues

This release contains the following resolved issues:

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An unsupported report is removed from the Support Genesys CX Insights folder. (GCXI-3355)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.02.