Jump to: navigation, search

Create the Data Manager Base Object Configuration User

Roadmap


  1. [+] Install the databases that correspond to the Advisors products you will deploy.
  2. Pma you-are-here-arrow.png Create the Advisors User and the Object Configuration User in Configuration Server.
  3. [+] Install the Platform service (Geronimo) on all servers on which you will deploy one of the Advisors components.
  4. Install each adapter you will use (AGA and ACA).
  5. [+] Install the Advisors components for your enterprise.
  6. Make any required configuration changes.

You must configure a user account in Configuration Server so that security permissions can be assigned to allow object configuration for the CCAdv/WA module in the Advisors Administration module (Base Object Configuration page). This is the Object Configuration User. This user must be created in the Configuration Server before you install Advisors Platform. Advisors Platform installer prompts you for the account name.

You create the Object Configuration User account in Genesys Configuration Manager. This user account is a container for security permissions for objects (agent groups, calling lists, and queues) in the Configuration Server. You grant a Read permission for the monitored objects to select one or more source objects as monitored objects in a deployment.

This configuration is not required on Platform deployments that do not have CCAdv/WA deployed. For example, if only FA is deployed on a particular Platform instance, this configuration must be left blank.

For more information about Data Manager and the Object Configuration User, see Data Manager.

This page was last modified on October 17, 2014, at 06:10.

Feedback

Comment on this article:

blog comments powered by Disqus