Jump to: navigation, search

Solution Control Server

Deploying Solution Control Server

To deploy Solution Control Server, do the following:

1. Configure a Solution Control Application object. [+] Show steps
2. Install Solution Control Server. [+] Show steps

Solution Control Server Utilities

Solution Control Server includes four utilities:

  • ccgs.pl-Graceful Call Center T-Servers stop script.
  • gstuckcalls utility and Stuck Calls detection and deletion scripts-To handle T-Server stuck calls and raise alarms.
  • logmsg utility-To send log messages on behalf of applications.
  • mlcmd utility-To send and receive information to and from Solution Control Server.

By default, the utilities are installed with SCS, but can be installed separately.

[+] Show steps
Retrieved from "https://docs.genesys.com/Documentation:FR:Dep:DepSCS:8.5.1 (2019-08-24 19:14:32)"
This page was last modified on April 7, 2017, at 11:15.

Feedback

Comment on this article:

blog comments powered by Disqus