Framework External Authentication Reference Manual

Welcome to the Framework External Authentication Reference Manual. This manual introduces you to the concepts, terminology, and procedures related to integrating Genesys software with third-party authentication systems.

External Authentication

• Overview
• Architecture
• Using External Authentication
• Troubleshooting
• Importing User Data

RADIUS External Authentication

• Overview
• Deployment
• Configuration Options

LDAP External Authentication

• Overview
• Deployment
• Configuration Options
• Error Handling
• Security Considerations

Kerberos External Authentication

• Overview
• Deployment
• Configuration Options

Configuration Options

If you are just looking for information about configuration options...

• RADIUS Options
• LDAP Options
• Kerberos Options