Framework Management Layer User's Guide

Use this guide to introduce you to the concepts, terminology, and procedures relevant to this layer of the Genesys Framework.

The Management Layer

• Functions
• Management Layer Components
• Management Layer Architecture
• Troubleshooting

Management Layer Functionality

• Solution Control and Management
• Logging
• Alarms
• Fault Processing
• SNMP Support

Monitoring and Control Functions

Using the Management Layer, including how to:

• Monitor Solutions, Applications, and Hosts
• Manage 3rd-Party Applications
• Manage HA Configuration Servers and Configuration Server Proxies
• and more ...

Starting and Stopping Applications and Solutions

How to:

• Start and Stop Applications and Solutions
• Use Startup Files

Centralized Logs

Setting up a centralized log system, including how to:

• Configure Logging
• Manage and View Logs
• Trace Interactions and Set Up an Audit Trail
• Understand Log Formats and Specifications
• and more ...

Alarms

• How to Configure Alarm Conditions and Reactions
• E-Mail Alarm Reactions
• Predefined Alarm Conditions

SNMP Support

• SNMP Interface
• SNMP Managed Objects
• SNMP Traps
• Genesys MIB File Changes