As of Friday October 16th, access to restricted content on this site now requires you to log in with your Genesys account. If you don't have an account, you can request one at these locations: Request MyPartner Portal Account or Request My Support Account.
Jump to: navigation, search

Architecture

The following figure shows interactions between Management Layer components and an application. To enable the Management Layer’s solution-control and fault-management capabilities, you must install Local Control Agent on each host on which a monitored application (whether a Genesys server or a third-party application) is running. To enable the Management Layer’s centralized-logging and alarm-signaling capabilities, you must configure each Genesys server application with a connection to Message Server.

Management Layer Architecture
This page was last edited on December 22, 2015, at 19:33.

Feedback

Comment on this article:

blog comments powered by Disqus